Shipping policy

Thank you for visiting and shopping at KIBO. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

We proudly offer international shipping to the following countries:

Australia, United States, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation, fastest dispatch same day.

  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time

  • Autralia orders: Estimated delivery within 7 days by Autralia Post service. 

    At the same time, local in-store pickup is available (please refer to the pickup addresses listed on the checkout page).

  • Other Countries Standard Shipping: Estimated delivery within 7–15 business days.

Shipping Rates

Australia Orders: Free

For orders from Other Countries, please refer to the table below.

Order Weight Shipping Rate (Standard Delivery)
0kg – 1.5kg $12.99
1.501kg – 2kg $16.99
2.001kg – 3kg $20.99
3.001kg – 4kg $24.99

Shipping costs are calculated automatically at checkout based on the total weight of your order.

Customs & Import Duties

  • International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

  • Please check your country’s import policies for more information.

Tracking

  • All orders come with tracking. You’ll receive a tracking link via email once your order is shipped.